Terms of Service

Last updated: February 7, 2026

1. What TranscribeCat Does

TranscribeCat is a pay-per-use transcription service. You upload audio or video files, pay $2 per hour, and receive a text transcript with speaker labels. There are no subscriptions or recurring charges.

2. Accounts

You need an account to use TranscribeCat. Authentication is handled by Clerk. You are responsible for keeping your account credentials secure. You may delete your account and all associated data at any time from your profile page.

3. Payments

Payments are processed by Stripe. You are charged per transcription job based on the duration of your file at a rate of $2 per hour. Prices are in USD. If a transcription fails, we will issue an automatic refund to your original payment method.

4. Your Content

You retain full ownership of your uploaded files and transcripts. We do not use your content for any purpose other than providing the transcription service. Uploaded files are automatically deleted from our storage after transcription is complete. Transcripts remain accessible in your account until you choose to delete them.

5. Transcription Accuracy

Transcriptions are generated using AI. While we strive for accuracy, transcripts may contain errors, especially with poor audio or video quality, heavy accents, or specialized terminology. Transcripts are provided as-is and should be reviewed before use in any critical context.

6. Acceptable Use

You may not use TranscribeCat to transcribe content you do not have the right to process, or for any unlawful purpose. We reserve the right to suspend accounts that violate these terms.

7. Limitation of Liability

TranscribeCat is provided “as is” without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability is limited to the amount you paid for the specific transcription job in question.

8. Changes to These Terms

We may update these terms from time to time. If we make material changes, we will notify you via email or a notice on the site. Continued use of the service after changes constitutes acceptance of the new terms.

9. Contact

Questions about these terms? Email us at support@transcribecat.com.